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Guarantee

TUFF PUPPER PROMISE

All of our products are rigorously field tested and we proudly guarantee against defects in materials and craftsmanship.

Here at Tuff Pupper, we’re dedicated to making high-quality, affordable gear for adventurous dogs. If anything is wrong with your Tuff Pupper product, we’ll work to make it right.

If you have received a Tuff Pupper item that you suspect has a defect, please let us know by completing the form below.

Tuff Pupper will approve claims of product purchased from an Authorized Dealer or through tuffpupper.com. The guarantee covers manufacturing and material defects only and does not include damage caused by any of the following:

  • Improper use or misuse of the product
  • Damage caused by chewing, cleaning, disassembly, alterations, or modifications
  • Damage caused by or resulting from normal wear and tear, abuse, or fire