What does Tuff Pupper promise?
All of our products are rigorously field tested and we proudly guarantee against defects in materials and craftsmanship. Here at Tuff Pupper, we’re dedicated to making high-quality, affordable gear for adventurous dogs.
If anything is wrong with your Tuff Pupper product, we’ll work to make it right.
What do we cover?
Tuff Pupper will approve claims of product purchased from an Authorized Dealer or through this website. The guarantee covers manufacturing and material defects only and does NOT include damage caused by any of the following:
- Improper use or misuse of the product.
- Chewing, cleaning, disassembly, alterations, or modifications.
- Normal wear and tear, abuse, or fire.
DESIGNED FOR ADVENTUROUS DOGS
We stand behind the quality of our Tuff Pupper products. Once you fill out the Warranty Claim form, we review your request according to our Lifetime Warranty policies and provide a solution.SUBMIT CLAIM
Fill out a Warranty Claim and we will review it and get back to you as soon as possible.
You must attach a photo of your product showing the defect or damage to qualify.
Damage or misuse