FREE Expedited 2-Days Shipping on orders above $50.

FREE Expedited 2-Days Shipping on orders above $50.

OUR PROMISE

Coverage against
manufacturing defects.

What does Tuff Pupper promise?

All of our products are rigorously field tested and we proudly guarantee against defects in materials and craftsmanship. Here at Tuff Pupper, we’re dedicated to making high-quality, affordable gear for adventurous dogs.

If anything is wrong with your Tuff Pupper product, we’ll work to make it right.

What do we cover?

Tuff Pupper will approve claims of product purchased from an Authorized Dealer or through this website. The guarantee covers manufacturing and material defects only and does NOT include damage caused by any of the following:

  • Improper use or misuse of the product.
  • Chewing, cleaning, disassembly, alterations, or modifications.
  • Normal wear and tear, abuse, or fire.

DESIGNED FOR
ADVENTUROUS DOGS

We stand behind the quality of our Tuff Pupper products. Once you fill out the Warranty Claim form, we review your request according to our Lifetime Warranty policies and provide a solution.

SUBMIT CLAIM

TUFF PUPPER
PROMISE

Fill out a Warranty Claim and we will review it and get back to you as soon as possible.
You must attach a photo of your product showing the defect or damage to qualify.

Material defects
Covered

Craftmanship errors
Covered

Damage or misuse
Not covered

Unauthorized sellers
Not covered

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