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Authorized dealers only. Purchases through this site or authorized dealers are covered.
Manufacturing defects covered: Material defects and craftsmanship errors.
Damage and misuse not covered: Chewing, tearing, disassembly, modifications, etc.

How does Shipping work

All items are typically shipped 1–2 days after your order is received.

Most domestic US orders ship via USPS Priority Mail. International orders ship via USPS First Class International in order to keep shipping costs down

If you don't see a shipping option for your country or an option that's right for you, don't hesitate to email us at

How do Return works

If you are not 100% satisfied with your purchase you can return your order for a full refund within 30 days of your purchase date.
If you have purchased a Tuff Pupper item from one of our Authorized Dealers, please contact them directly regarding their return policy.

Am I eligible for a full refund?

We recommend carefully trying on your new Tuff Pupper gear indoors, keeping the packaging intact, before your next adventure. Correct fit is critical to the performance of Tuff Pupper products.

To be eligible for a full refund or credit, new, unused products must be clean and free of dog hair.


Do you need help with your Tuff Pupper product? Have a look at our Shipping and Return Policies.

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